Shipping

We ship worldwide!

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Please note that you unfortunately have to expect delays due to less freight capacities at DHL and local restrictions in the individual countries. Only UPS is able to provide deliveries without delays.

These countries are currently excluded from the delivery of DHL: Australia, Newzealand.
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We manufacture your order in 2-3 workdays.
After our manufacturing the order will be shipped.
You will get a shipping notification with tracking number.

Shipping rates and delivery times (not guaranteed)

Germany:
3 days: 4,90 Euro
2 days UPS: 40,00 Euro

Europe:
10 days: 7 Euro
2 days UPS: 40,00 Euro

International:
14 days: 7 Euro
6 days UPS : 40,00 Euro

USA:
6 days UPS: 40,00 Euro

Carrier
We ship with German Post or DHL or UPS as insured parcel.

Returns / Exchange

If for any reason you are not happy with your order and would like to return or exchange an item please return the item in the original condition within 14 days.

After receiving the item back we will issue a refund or exchange the item if preferred. You will get the price back you paid for the product plus postage - please notice that we can’t refund the postage costs you need for sending the item back to us.

Please make sure that the item is sent via a tracked service / insured as we cannot take responsibility for items lost in transit on returns. Please do not send the jewelry in a simple envelope by mail - the sorting machines tear up letters with irregular shape.

We only accept intact and unworn pieces for an exchange or return. Please note that customized or unique pieces (marked with "unique one" oder "one of one") items can not be returned or exchanged.

Return address:

877 Workshop
Sylvia Janssen
Peter-Marquard-Str. 10
22303 Hamburg, Germany