Shipping

We manufacture your order in 3 workdays.
After our manufacturing the order will be shipped. You will get a shipping e-mail with tracking number.

Please notice that there might be delays due to Covid-19 consequences (more online shopping but less capacities in freight and manpower). Unfortunately during this time we can not expect a very fast delivery. But we can be sure that all goods will be delivered in a reasonable time. Thank you for your understanding and patience. 

Shipping rates and delivery times (not guaranteed)

Germany:
circa 5 days: 5 Euro

Europe:
circa 10 days: 7 Euro
3 days FedEx: 19 Euro

UK:
circa 10 days: 7 Euro
3 days FedEx: 19 Euro

International:
circa 14 days: 7 Euro
3 days FedEx: 19 Euro

USA: 
Due to delays with DHL shipping to the USA we only offer FedEx as a fast and reliable service. Once DHL shipping to the USA is working again without delays, we will offer this cheaper option again.
3 days FedEx: 19 Euro

Australia, Japan: 
5 days FedEx: 29 Euro

Switzerland: 
Please use a border parcel service with a german shipping address e.g. meineinkauf.ch

Carrier:
We ship with DHL or FedEx as insured parcel.


    Returns / Exchange

    You can return or exchange your order within 30 days.

    We only accept intact and unworn pieces for an exchange or return. The item must be in the original condition with our complete packaging.

    Only customized products (individually engraved / stenciled / embroidered or a custom cap/patch combination) can not be returned.


    After receiving the item back we will issue a refund on the same day.

    You will get the full price back you paid for the product including postage. Please notice that you will not get a refund of the return postage.

    Please make sure that the item is sent via a tracked service / insured as we cannot take responsibility for items lost in transit on returns. Please do not send the jewelry in a simple envelope by mail - the sorting machines tear up letters with irregular shape.

    Return address:

    877 Workshop
    Sylvia Janssen
    Peter-Marquard-Str. 10
    22303 Hamburg
    Germany