Please note: Lead Time / Shipping
Our current production time is max. 8 workdays.
After you placed your order you will get an e-mail from us within 24 hours with the expected shipping date and the future tracking number. If you do not receive an e-mail from us, please check your spam folder.
Shipping rates and shipping times (not guaranteed)
We ship with DHL or FedEx as insured parcel
Germany:
approx. 5 days: 6 Euro
Europe:
approx. 10 days: 8 Euro
approx. 3 – 5 days UPS: 19 Euro
UK:
approx. 10 days: 8 Euro
approx. 3 – 5 days FedEx: 19 Euro
International:
approx. 14 days: 8 Euro
approx. 3 – 5 days FedEx: 19 Euro
USA:
approx. 3 – 5 days FedEx: 19 Euro
Japan:
approx. 14 days: 8 Euro
approx. 3 – 5 days FedEx: 29 Euro
Australia:
approx. 6 days FedEx: 29 Euro
Switzerland: Returns / Exchange You can return your order within 30 days. All products are returned at your own cost. We only accept intact and unworn pieces for a return. The item must be in the original condition with our complete packaging. Customized products (individually engraved / stenciled / embroidered or a custom cap/patch combination), unique items and limited editions can not be returned. Please make sure that the item is sent via a tracked service / insured as we cannot take responsibility for items lost in transit on returns. For solid gold items: If you'd like to make an exchange, place a new order on the website. Return address: 877 Workshop
Unfortunately we do not ship to Switzerland due to Swiss customs restrictions.
You don't need to enclose a formal withdrawal - just return the goods.
After receiving the item back we will issue a refund on the same day.
You will get the full price back you paid for the product including standard postage. Please notice that you will not get a refund of the return postage or customs fees, duties and taxes.
Please DO NOT send the jewelry in a simple envelope by mail - the sorting machines tear up letters with irregular shape. The jewelry must be send in a box.
Germany: please only send with DHL. Please do not use: Einschreiben, Deutsche Post Brief, Hermes, DPD, GLS.
Please contact us before returning anything via hello@877workshop.com
Sylvia Janssen
Peter-Marquard-Str. 10
22303 Hamburg
Germany
For US and UK orders:
Please contact us before returning anything via hello@877workshop.com